Welcome
Supporting our Customers is important to us. See the ways for Customers to reach us.
Get in touch with our Channel Sales team for solutions, quotes and custom pricing.
The 2talk team takes our Customer Support to heart. In doing so, we’ve put together a hybrid view of providing an environment that’s more conducive to self-service, as well as letting you decide the way you want to reach us when and how you need to.
Where?
Availability
What to Expect
Languages
2talk.com
Inside your 2talk account:
now.2talk.com
Monday-Friday:
9 AM-10 PM (ET)
The 2talk chat widget is readily available on our website and inside your 2talk account with our team sitting at the end of the chat ready to give you the assistance you need.
Chatbots are here to help direct you and we’ll get you connected to a human agent in a matter of minutes if needed.
• English
• Portuguese (BR)
• Spanish (Latin)
(833) 468 0123
Monday-Friday:
9 AM-10 PM (ET)
Our team of support specialists is available to help you through any troublesome issues.
We’re also at the end of the phone for onboarding and training.
• English
support@2talk.com
Our team typically replies during
Monday-Friday:
9 AM-10 PM (ET)
If the problem you’re facing needs detailed attention but isn’t too urgent send us an email. Our team can reach out to you via email or phone, or you can revert back to us via our chat and all your email history is available for our team to call upon.
• English
• Portuguese (BR)
• Spanish (Latin)
help.2talk.com
24/7 – online and at your leisure
Our Knowledge Base has hundreds of articles written by our team of 2talk product experts to help users navigate every aspect of our products and features.
And no one knows our KB like our very own chatbot, so that’s a great way to direct to exactly what it is you’re needing help with.
• English
• Portuguese (BR)
• Spanish (Latin)
Our team is here to ensure your success in providing customers the best 2talk solution.
Reach out to us through the channel that works best for you.
Where?
Availability
What to Expect
Languages
sandler.2talk.com
Monday-Friday:
9 AM-10 PM (ET)
The 2talk chat widget is readily available on our website and inside your 2talk account with our team sitting at the end of the chat ready to give you the assistance you need.
Chatbots are here to help direct you and we’ll get you connected to a human agent in a matter of minutes if needed.
• English
• Portuguese (BR)
• Spanish (Latin)
(833) 467 2005
Monday-Friday:
9 AM-10 PM (ET)
This is a dedicated support line for Sandler Channel Partners only and will put you in touch with our sales specialists.
Our team of sales specialists is available to help you with any quotes or solution pricing information.
We’re also at the end of the phone for solutions sales training.
• English
sales@2talk.com
Our team typically replies during
Monday-Friday:
9 AM-10 PM (ET)
For detailed quotes and solution pricing feel free to email our sales specialists. Our team can reach out to you via email or phone, or you can revert back to us via our chat and all your email history is available for our team to call upon.
• English
• Portuguese (BR)
• Spanish (Latin)
sandler.2talk.com
24/7 – online and at your leisure
Our Sandler Partner portal is focussed on content that you can use to create solutions and offers for your customers.
Combined with plans and pricing from our main 2talk.com website, you will have access to pricing and offers available only to Sandler Partners.
Use the chat or complete the quote forms on our portal to reach out to our team for assistance with deals for your customers.
• English
• Portuguese (BR)
• Spanish (Latin)